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Install Add Ons

Indoor video camera

Installation

Step 1 - Getting started

  1. Make sure you have access to your modem and a power point.
  2. Check you’re still logged into the morepork.nz/portal on your computer or tablet.
    Your login session times out after half an hour of no activity. Make sure you’re using the same WiFi network as you want to use for the video camera. We recommend you use an up to date browser, ideally Firefox, Safari or Chrome.
  3. Have your WiFi password ready so you can connect your video camera to your network. If you don’t have WiFi you can still use the video camera, but it will need to stay connected to your modem by the ethernet cable. 

Note that if you have any special characters in your SSID or WiFi password, you may need to remove these to allow your video camera to connect

 

Step 2 - Connect to WiFi

Watch Demo:

Please note our Indoor Video Camera (V520IR) is not compatible with the Vodafone Ultra Hub (H500-t) modem. If this is your modem, please contact our support team here

Install instructions:

  1. Plug the ethernet cable provided into your modem and then into your indoor video camera.
  2. Once you’ve plugged in the ethernet cable, plug in the power cord. Make sure you connect your video camera in the correct order: first modem, then power.
  3. Leave your camera for a minute or two while it powers up. Wait for the light on the front of the camera to turn on and change from red to flashing green to solid green. This may take a couple of minutes.
  4. In the web portal on your computer or tablet, go to the Video tab and click the link Add camera to this account. Follow the on-screen steps to set up your camera. If you see 'No new cameras were found', enter the 12 digit mac address from the back of your indoor video camera.
    You may be asked to update Java to allow the video to stream. Follow the instructions, and close and reopen your browser if prompted.
  5. Next - you'll need to set up your wireless network so your camera will work via WiFi. In the web portal click 'Set Up Wireless', and select your WiFi network.
  6. To make sure the camera is connected to your WiFi network, unplug the power and ethernet cables. Reconnect the power only, and let the camera set itself up again. This will take a minute or two. You’ll see the solid green light again when it’s done.
  7. While you are waiting for this, make sure your control panel is connected to WiFi, if you haven't already done so.
  8. Once your camera has connected, click Live Video. It may take a couple of minutes to load, and then you’ll see live footage. Adjust the position of the camera until you’re happy with the view it captures.
  9. To add another video camera, go to the Video tab and click 'Settings'. 


More Information

Help

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Having trouble installing your Morepork indoor video camera? 

  • Please note that our Indoor Video Camera (V520IR) is not compatible with the Vodafone Ultra Hub (H500-t) modem. If this is your modem, please get in touch with our support team here 
  • Check you plugged in the video camera in the correct order - first modem, then power.
  • Make sure you waited for the light to turn from red, to flashing green, to solid green.
  • Make sure you are using the same WiFi network on your laptop/computer that you want to connect your video camera too.
  • When setting up your WiFi, make sure you followed the prompt to unplug your camera from the power and then reconnect it. If you didn’t, repeat this step.
  • For any other issues, contact our Support Team.

About your indoor video camera

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The video camera can stream live footage to your smartphone, tablet or computer, so you can check in on what’s happening at home. If a sensor is triggered when your Morepork is armed, the video camera will save two clips around a minute long, one beginning 45 seconds before the trigger event. You can change your video camera settings to record additional clips at any time, including when your Morepork is disarmed. The video camera is infrared so it works at night as well as during the day, and has a viewing range of six metres in the dark.

Where to place

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  • Choose a place with good WiFi strength within reach of a power point.
  • You may want your indoor video camera in the busiest part of the house, where most activity occurs.
  • If you have pets, the indoor video camera is ideal for monitoring areas they have access to as motion detection is disabled by default.
  • To move your indoor video camera, just unplug and reposition it, then plug it back in and wait for the solid green light. You can experiment and move it as often as you like.
  • Suitable for indoor use only.