Set up your kit

HD indoor video camera

Installation

Step 1 - Getting Started

  • Make sure you have access to your modem and a power point. If you don't have a WPS capable modem, skip step 2 and see the 'Ethernet install' instructions below
  • Login to the morepork.nz/portal on your computer or tablet. We recommend you use an up to date browser, ideally Firefox, Safari or Chrome.
  • Make sure your computer/tablet is connected to the same WiFi network you want to connect your video camera too. 

Step 2 - Connect to WiFi

Watch Demo:

Install instructions:

  1. Connect your video camera to power using the supplied power cable in an area close to your modem.
  2. Make sure the flashing red LED shows on your video camera before you continue, this may take 10 – 20 seconds.
  3. Enable WPS on your modem by holding down the button for 2-3 seconds.
  4. Next, press and hold the WPS button on the back of your video camera until the LED light on the front is flashing blue - it may flash read or blue first, don't worry, this is normal. The video camera will remain flashing blue while it connects to your modem, this can take a minute or two.
  5. The LED on your video camera will begin flashing green and then go solid green once it's connected to your modem. When you see the solid green LED, your video camera has successfully paired to your modem.
  6. While you are waiting for this, make sure your control panel is connected to WiFi, if you haven't already done so.
  7. Log into the web portal by visiting morepork.nz/portal to set up your video camera.
  8. Click 'Video'. If this is your first video device, click 'Add camera to this account' then install. If it's not your first video device, click 'Settings' then 'Add Video Device'
    Note - your camera may require a firmware upgrade. It will automatically do this as part of installation, just follow the on screen prompts.
  9. Make sure your computer is on the same WIFI network as your camera then it should display on screen.
  10. If you see 'No new cameras were found', enter the 12-digit MAC address that can be found on the bottom of your video camera and your camera will appear. 
  11. Once the video camera has been successfully added check out the video by clicking 'Live Video'. It may take a couple of minutes to load, and then you’ll see live footage. Adjust the position of the camera until you’re happy with the view it captures.
  12. To add another video camera, go to the ‘Video’ tab and choose ‘Settings’.

More Information

About your HD Indoor video camera

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The HD Indoor video camera records video clips when triggered by your customised settings. 

It uses your home WiFi connection to upload the clips to the Morepork app and web portal and stores them securely in the cloud, and can alert you that there are new clips to watch. You can change your video camera settings to record additional clips at any time.

You can also stream live footage from your video camera from the Morepork app and web portal. The video camera is infrared so it works at night and has a viewing range of six metres in the dark.

The HD Indoor video camera is great for places you might want to monitor in real time such as pet areas, kids play areas and living areas or any area where an intruder is likely to pass through or spend time like hallways and living areas.

Where to place

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  • Choose a place with good WiFi strength within reach of a power point.
  • You may want your indoor video camera in the busiest part of the house, where most activity occurs.
  • If you have pets, the indoor video camera is ideal for monitoring areas they have access to as motion detection is disabled by default.
  • To move your indoor video camera, just unplug and reposition it, then plug it back in and wait for the solid green light. You can experiment and move it as often as you like.
  • Suitable for indoor use only.

Help

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Having trouble installing your Morepork indoor video camera? 

  • Make sure you waited for the light to turn from red, to flashing green, to solid green.
  • Make sure you are using the same WiFi network on your laptop/computer that you want to connect your video camera too.
  • When setting up your WiFi, make sure you followed the prompt to unplug your camera from the power and then reconnect it. If you didn’t, repeat this step.
  • For any other issues, contact our Support Team via the yellow chat button above.

Connect your camera via ethernet

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If you don't have a WPS capable modem, you can connect your HD indoor video camera to your WiFi network via ethernet.

There is an ethernet adaptor in the box, but you will need your own ethernet cable.

Connect to WiFi:

  1. Plug the ethernet adaptor provided into the back of your camera.
  2. Connect an ethernet cable to the adaptor and plug into your modem.
  3. Once you’ve plugged in the ethernet cable, plug in the power cord. Make sure you connect your video camera in the correct order: first modem, then power.
  4. Leave your camera for a minute or two while it powers up. Wait for the light on the front of the camera to turn on and change from red to flashing green to solid green. This may take a couple of minutes.
  5. In the web portal on your computer or tablet, go to the ‘Video’ tab and click the link ‘Add camera to this account’. If this is not your first video device, click 'Settings' then 'Add Video Device'.
  6. Follow the on-screen steps to set up your camera. If you see 'No new cameras were found', enter the 12 digit mac address from the bottom of your HD indoor video camera.
  7. Next - you'll need to set up your wireless network so your camera will work via WiFi. In the web portal click 'Set Up Wireless', and select your WiFi network. Note - if you have any special characters (i.e. ! * ? -) in your WiFi name or password, you will need to remove these to allow your video camera to connect.
  8. To make sure the camera is connected to your WiFi network, unplug the power and ethernet cables. Reconnect the power only, and let the camera set itself up again. This will take a minute or two. You’ll see the solid green light again when it’s done.
  9. While you are waiting for this, make sure your control panel is connected to WiFi, if you haven't already done so.
  10. Once your camera has connected, click ‘Live Video’. It may take a couple of minutes to load, and then you’ll see live footage. Adjust the position of the camera until you’re happy with the view it captures.
  11. To add another video camera, go to the ‘Video’ tab and click 'Settings'.
Set up your kit

Outdoor video camera

Installation

Step 1 - Getting started

  1. Make sure you have access to your WPS capable modem and a power point
  2. If you are getting your outdoor video camera hardwired to mains power, we recommend you get it set up with your Morepork using the supplied power adaptor first, to ensure everything runs smoothly.
  3. Visit morepork.nz/portal on your computer or tablet and login using the details you set up at purchase.
  4. We recommend you use an up to date browser, ideally Firefox, Safari or Chrome.

Step 2 - Connect to WiFi

Watch demo:

Connect:

  1. Connect your outdoor video camera to the power adaptor, and plug it into the wall near you WiFi modem.
    Note - If you want to hardwire your outdoor camera into mains power, you can do this later - best to get it set up with the power adaptor first.
  2. Turn the wall switch on, and wait for the LED on the back of the camera to turn solid red or flashing white - This may take a minute or two.
  3. Enable WPS on your modem - this differs depending on your modem. Typically, it may involve pressing or holding down the WPS button for a few seconds. If this doesn’t work, refer to your modem instructions for how WPS works. These can often be found online if you don’t have them.
  4. Press and hold the WPS button on the back of the video camera for about 3 seconds, until the LED starts flashing blue, then release the button. Your video camera will now start pairing to your modem. The LED will cycle through solid red and flashing green while it’s setting up. This can take up to 5 minutes, so be patient. Once the LED is solid green, your camera has successfully connected to your modem
  5. Login morepork.nz/portal and  click the ‘Video’ tab
  6. Click ‘Settings’ then scroll down to click ‘Add Video Device
    Note - if this is your first video camera, you can simple click ‘Add camera to this account’ from any screen on the video tab.
  7. Your video camera should display with an ‘Install’ button. If not, click ‘Refresh’ or try entering the 12 digit MAC address from the back of your camera.
  8. You can name your camera here too. Then click ‘Install’. The status bar will show you the progress. Wait a few minutes for your camera to pair to your Morepork.
  9. When your camera has finished setting up, click ‘Live View’ to see a live stream.

Your video camera is now connected to your Morepork. If you wish to hardwire it, we recommend you get a professional to do this.


More Information

About

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The outdoor video camera can stream live HD footage to your smartphone, tablet or computer from the Morepork app and web portal, so you can check in on what’s happening at home. If a sensor is triggered when your Morepork is armed, your video camera will save a clip around a minute long, beginning before the trigger event.

The outdoor video camera is infrared so it works at night as well as during the day, and has a viewing range of 12 metres in the dark. The camera and cabling are rated for outdoor use with an IP66 rating (meaning it is dust tight and protected against powerful jets of water), but the power adapter is rated for indoor use only. We recommend professional electrician installation for outdoor use.

Where to place

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  • Choose a place with good WiFi strength.
  • The outdoor video camera will not trigger your alarm, so it’s perfect for an area that has movement, such as facing a driveway.
  • Try to keep your components pointed toward your premises and your things that you are trying to monitor, be respectful about the privacy of your neighbours and others around you. Please refer to our etiquette guide for more advice.
  • Camera and cabling suitable for outdoor use, power adaptor is rated for indoor use only. 
  • To move your video camera, just unplug and reposition it, then plug it back in and wait for the solid green light. You can experiment and move it as often as you like.
  • If your outdoor video camera is hardwired, we recommend a professional electrician move it for you.
  • Suitable for indoor and outdoor use
  • Professional installation by an electrician is recommended for outdoor use.

Help

Read more

Having trouble installing your Morepork outdoor video camera?

  • If you can’t get the flashing blue light to show, make sure you enabled WPS on your modem. This differs for each modem, so if you’re unsure how to do this, refer to your modem instructions. These can often be found online if you don’t have them.
  • If your video camera won’t display in the portal, make sure the light on the back of the camera is solid green, then enter the 12 digit MAC address from the back of the video camera.
  • Make sure you waited for the light to turn from red, to flashing green, to solid green.
  • If you're still having issues, try resetting your outdoor camera and start again. To do this, hold down the WPS button on the back of your camera for about 10 seconds, until the LED flashes green and red, then release it. After a minute or two, disconnect the camera from power, leave it off for another minute and reconnect it. Then repeat the installation steps.
Set up your kit

Video Motion Alerts

Installation

Step 1 - Set up motion detection

You can enable video motion detection (VMD) on your indoor or outdoor video cameras, to record clips around 40 seconds long when it detects motion. 

To set up VMD:

  1. Login to morepork.nz/portal using your username and password you set up and purchase
  2. Click ‘Video’ then ‘Settings’ 
  3. Click on ‘Video Motion Detection’ 
  4. Customise your motion detection settings, we recommend:
    Sensitivity - this is how sensitive your motion detection is. We recommend setting it to 5 to start with.
    Target size - this is the percentage of the VMD window that needs to change before it will record. Depending on the size of your window, this might take a bit of trial and error - the smaller the window, the larger you should make the target size, to prevent too many false motion recordings.
    Window size - this is the area the motion detection will record light changes in. We recommend drawing windows only where there shouldn't be movement. (i.e. for an outdoor camera, exclude adding a window on a tree, as there will be a lot of light changes).
  5. Click 'Save'

 

Please note:

  • Your video cameras will never trigger an alarm, even with motion detection enabled.
  • Motion detection on your video cameras is a lot more sensitive than an image sensor and may respond to light changes. We recommend you test it out and update your settings to ensure you are recording only what you want and don't run out of storage.

Step 2 - Set up recording schedules

Important - you must also add  a recording schedule - without this, your motion detection won't record anything.

  1. Click ‘Recording Schedules’ at the top of the screen
  2. Click 'Add Schedule
  3. Click 'Video Motion Detection
  4. Set up your recording schedule time frame, delay, at home settings and recipients.  
    Adding a recipient will ensure someone will be notified if any motion is detected. We recommend you setup push notifications so you can be alerted to your phone. See here for details.
  5. Click ‘Save Schedule

Your video motion alerts are now all setup! Remember, you can change the sensitivity of your motion detection and update your recording schedules at any time.